Please use the email address where you received this link as you log-in for the redemption site. Once you select your country, follow through each page by clicking the according purple box to complete your redemption. There is no payment required to redeem your welcome kit and delivery charges are prepaid.

You will need the email address where you received this link for redemption, phone number, and shipping address. Please note, we are not able to ship to PO boxes or hotels.

Eligible recipients will be emailed a link that directs them to the order redemption site.

Please use the email address where you received this link as you log-in for the redemption site. If notice comes up that your email is invalid, please try again and check to make sure there are no spaces added at the front or end of your email address. If the same notice comes up, please refresh your screen and attempt redemption once more. Please also ensure you have selected the proper country on the drop down, as that is the specific ordering site your email has been validated for redemption. If you continue to have issues, please contact customer service at accenture2@staples.com for further assistance.

Please click the down arrow in the purple "Country" box and use your mouse to scroll until you locate your country. Then, click your country to be prompted to the next page to order your welcome kit.

Please click back to the previous page and click "Add To Cart" once more. It may take a few moments for a green "Added to cart" button to populate. Once that appears, please click "Continue to Redeem" to provide your shipping details.

Please refresh your screen to attempt redemption once more. If the site continues to show any errors, please wait 24 hours to try again before reaching out to customer service for additional support.

No. The link sent to you is intended for your redemption only. Please honor Accenture's core values by not forwarding or sharing this link with others.

Participation to redeem a welcome kit is optional.

After you place an order and it has been processed, you will receive a confirmation email which contains your order number.

Please allow 4-6 weeks for processing prior to contacting support for tracking information.

If you have any questions on placing your order on the site, which email address to use for validating your eligibility to receive a welcome kit, or if your order was placed successfully, contact accenture2@staples.com.

For tracking information, please contact the following:
For tracking information in the USA, please contact: accenture2@staples.com
For tracking information in Canada, please contact: Accenture.ca@staples.com
For tracking information in Europe, please contact: Accenture@MarkeCreative.com
For tracking information in Australia, please contact: glen@asb.com.au
For tracking information in China, Hong Kong, or Taiwan please contact: duanna@eff.com.cn
For tracking information in India, please contact: accenture@companystore.in
For tracking information in the Philippines, please contact: digitalkey2003@gmail.com
For tracking information in Singapore, please contact: thomas@lgic.com.sg
For tracking information in Japan, please contact: markoguni@akimitsu.co.jp
For tracking information in Malaysia or Indonesia, please contact: juliana.fr@infiniteart.net
For tracking information in Thailand, please contact: napat@uct-asia.com
For tracking information in the Middle East, please contact: roy@traffik360.com
For tracking information in South Africa, please contact: brett@promo-one.co.za

Please do not immediately attempt a secondary redemption. Please reach out to customer service at accenture2@staples.com to confirm your order was received or if a second attempt is needed.

Products offered on this website may not be returned or exchanged.

If your product arrives broken or damaged, please contact the customer service contact for your country below to arrange for a replacement item to be sent to you.

For replacements in the USA, please contact: accenture2@staples.com
For replacements in Canada, please contact: Accenture.ca@staples.com
For replacements in Europe, please contact: Accenture@MarkeCreative.com
For replacements in Australia, please contact: glen@asb.com.au
For replacements in China, Hong Kong, or Taiwan please contact: duanna@eff.com.cn
For replacements in India, please contact: accenture@companystore.in
For replacements in the Philippines, please contact: digitalkey2003@gmail.com
For replacements in Singapore, please contact: thomas@lgic.com.sg
For replacements in Japan, please contact: markoguni@akimitsu.co.jp
For replacements in Malaysia or Indonesia, please contact: juliana.fr@infiniteart.net
For replacements in Thailand, please contact: napat@uct-asia.com
For replacements in the Middle East, please contact: roy@traffik360.com
For replacements in South Africa, please contact: brett@promo-one.co.za

We do our best to ship orders quickly. Depending on the order status, you may be able to change your delivery address. Contact Customer Service at accenture2@staples.com for assistance.

You can request a cancellation depending on the status of items in the order. Contact Customer Service at accenture2@staples.com for assistance.

You are not able to customize the items in your welcome kit. The items are pre-selected by the Accenture global onboarding team, and substitutions are not available at this time.

You will not be charged for your welcome kit.

Please allow a minimum of 15 business days once you receive your order confirmation before contacting support to inquire about your tracking information. Order redemptions require 10-14 business days for shipments to be processed for dispatch. Please note, the ongoing global pandemic is causing disruptions to the supply chain that may cause delays.

If your product arrives broken or damaged, please contact the customer service contact for your country below to arrange for a replacement item to be sent to you.

For replacements in the USA, please contact: accenture2@staples.com
For replacements in Canada, please contact: Accenture.ca@staples.com
For replacements in Europe, please contact: Accenture@MarkeCreative.com
For replacements in Australia, please contact: glen@asb.com.au
For replacements in China, Hong Kong, or Taiwan please contact: duanna@eff.com.cn
For replacements in India, please contact: accenture@companystore.in
For replacements in the Philippines, please contact: digitalkey2003@gmail.com
For replacements in Singapore, please contact: thomas@lgic.com.sg
For replacements in Japan, please contact: markoguni@akimitsu.co.jp
For replacements in Malaysia or Indonesia, please contact: juliana.fr@infiniteart.net
For replacements in Thailand, please contact: napat@uct-asia.com
For replacements in the Middle East, please contact: roy@traffik360.com
For replacements in South Africa, please contact: brett@promo-one.co.za

Contact Customer Service at accenture2@staples.com for assistance.

As part of the New Joiners programme, Accenture wishes to send you a gift that will consist of materials to welcome you to Accenture. To enable us to do this we require that you provide Marke Creative with an appropriate shipping address. Your decision to provide your personal data to Marke Creative, in the form of a shipping address, is entirely voluntary.

Marke Creative, as a Data Processor for Accenture, will securely delete this personal data within three business days following shipping of the packages to your stated address. The protection of your personal data is very important to Accenture. Accenture is committed to keeping your personal data secure, and processing it in accordance with, applicable data protection laws and our internal policies, laws and our internal policies. Accenture invites you to carefully read its privacy statement, which includes important information on why and how Accenture is processing your personal data.

If you have any questions, please contact accenture2@staples.com.

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